Building Enterprise Leadership Capacity

A lack of clear expectations for leaders was creating critical and enduring talent challenges that threatened future growth and profitability by interfering with collaboration, mobility, innovation, and capability.

We partnered with the client to create a framework to evaluate performance and potential using clear, consistent, and objective standards that differentiated exceptional leaders. Using a rigorous data-based methodology, we created a simple, customized framework that was unique for the company culture and nature of the business.

These standards would serve as the foundation for:

• Strengthening the rigor, accountability, and transparency in development and succession decisions

• Accelerating the pipeline of women and people of color for senior management roles

• Enhancing the reliability and validity of data to make evidence-based talent decisions

By emphasizing utility over complexity, the framework was successfully applied to a variety of talent assessment conversations (e.g., performance management, succession planning) and contributed to more strategic decisions about future succession and development. The framework also provided a foundation for more advanced, predictive talent analytics in the future.